VHS triumphed over Betamax because they made the right
partnerships within the industry which allowed them to take advantage of the bandwagon
effects of a new innovation being released to the mass market. JVC had the
presence of mind to realise that in this situation market control was more important
than reputation, and once they made the first moves towards domination of the market,
it became exponentially more difficult for Betamax to regain market share.
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Betamax vs VHS
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This case outlines the potential advantages to being a late
entrant, or a second mover to an industry. JVC followed the first mover quickly
enough to neutralise its advantages. Meanwhile, they had more time to plan for
manufacturing, distribution, licensing, or the use of complementary products
and services. They also benefited from the mistakes or inflexibility of the first
mover as the market develops and the technology changed. In a mass consumer
market, the time required to create a dominant standard may be so great that first-mover
advantages are minimal, especially for products subject to bandwagon effects
and network externalities
.
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Second Mover Advantage |
In April 1975, Sony’s Betamax had an overwhelming lead over
JVC’s VHS. The company had a strong reputation globally as an innovator and leader
in consumer electronics, while JVC, a smaller player in the industry, was still
struggling to perfect VHS prototypes that offered few technological advantages.
Two years later, although Beta still enjoyed a lead, JVC, supported by
Matsushita, set in motion the forces that would erode, and then snuff out,
Beta's share of a massive global market. An essential was JVC's more effective
campaign to form an alliance behind VHS. This resulted in a coalition that matched
the Beta family in global market power. Matsushita exploited its generic skills
in mass production and substantial previous experience in VCR manufacture by
establishing production capacity for the VHS that exceeded the combined
capacities of all other Japanese VCR producers. JVC, meanwhile, moved
aggressively to bring leading European consumer electronics firms into the VHS
family, almost pre-empting that market from Beta.
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Industrialist Matsushita |
JVC's early success in aligning itself with Matsushita and other
Japanese producers allowed the company to gain a crucial advantage in the race
for distribution rights. Sony's unwillingness to be an Original Equipment Manufacturer
supplier, and its underestimation of the threat from VHS, left Beta in a bad position
for potential market power in North America, Western Europe and Japan. Once VHS took the lead, it became more and more likely that
it would continue to gain market share year after year. The final contest,
among producers and distributors of video software, accelerated this process,
while the dominance of VHS in tape-rental channels ensured Betamax would not
survive even as a second format.
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Sony being a Original Equipment Manufacturer Supplier |
Although Beta had reached the market first, with a 58 percent
share, it thus fell behind VHS in 1978. For the next six years, sales of Beta-format
VCRs increased every year, even as its share of the worldwide market fell every
year, and it then began a rapid decline to extinction. The actions of each of the companies made sense in context. Sony behaved
in the same way that had brought it great success over the last 20 years, while
JVC, the underdog, was more humble and flexible in its relationships. Had the
market grown more slowly, as had been expected, Sony might have been able to respond
more effectively to its early mistakes and to the actions of its key
competitors.
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Flexibility |
Interesting parallels can be drawn between this case and the high
definition disc format war more recently, when Sony seemingly learnt from its mistakes
and came out on top of HD DVD with Bluray. This meant making the right
partnerships to form a large alliance of companies behind the product in order
to increase capacity, maximise distribution and dominate market share globally
as the market grew.
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